A direct line from a strange reading to a useful answer.

Email carlos@chicali.tech for account, device, privacy, or connected-app support.

Include the affected device suffix when relevant, but never send passwords, OAuth tokens, API keys, or complete payment-card information.

For setup and connection guidance, use the Relod setup guide. If a reading looks wrong, check that the sensor is unobstructed, the lid has not moved, and the device has reported recently.

Distance is reported as a raw millimeter measurement. An exact inventory percentage requires calibrated metadata for the container and product.

In ChatGPT developer mode, create an app using this MCP server URL:

https://www.relod.app/mcp

Complete the Relod sign-in flow when prompted. After connecting, try “Which Relod devices can I see, and are any readings stale?”

The app connects but shows no devices

Confirm that the same Relod account has one or more assigned devices. The app never expands access beyond the assignments stored in Relod.

Authentication expired or failed

Remove and reconnect the app from ChatGPT settings, then complete the newest browser sign-in flow. Do not reuse an older authorization tab.

Tool results look stale

Check each device's last-reading timestamp. Relod marks readings older than 24 hours as stale.

To stop ChatGPT from accessing Relod, remove or disconnect the Relod app in ChatGPT settings. Existing OAuth access and refresh tokens will no longer be usable after revocation or expiry.

For help revoking access or investigating unexpected use, contact support from the email address associated with the Relod account.

To request access, correction, export, or deletion of Relod account data, email carlos@chicali.tech. We may ask you to verify account ownership before completing the request.

See the Privacy Policy for details about data handling and retention.